Service & Support

With our standard support and professional services we offer mobile content providers and carriers to quickly learn the steps of mobilising their content:

  1. Build Up Your Site

    2. The MS2 site builder enables you to create a complete site using predefined blocks. Complex sites can be made in a few hours from scratch. Available blocks include:

    • General: text, image, divider, link
    • Wallpapers: categories, preview, billing, top downloads, new
    • Ringtones: categories, pre-listen, billing, top downloads, new
    • Games: categories, previews, billing, top downloads, new
    • News: categories, images, text, top downloads, new
    • Content searches are possible on content artist / title / index
    • Advanced text formatting features: bold, slanted, underlined, blinking, left-center-right aligned, marquee, ...
    • Advanced link formatting features: bold, image link, small image + text links, left-center-right aligned
    • Billing: microsubscription, event-based billing (customer experience is fully customizable)
  2. Upload Your Content

    3. Zip your content together with a metadata file (excel or XML formats supported), login to your WEB account, and upload the archive... You're done!

    Content is then automatically saved with all its properties (category, product name, price...). One product can refer to several different files to guarantee optimal handset adaptation. MS2 is also able to scrape content directly from any html site!

  3. Distribute Your Content

    4. With MS2, the end-users don't see what they can't get. The system automatically:

    • checks the aspect ratio of the image and makes the best fit to screen through dynamic transcoding and image format conversion if required
    • filters the content according to end user's phone and displays these items only
    • outputs WML, HTML, xHTML, or cHTML depending on the handset
    • transcodes videos supporting all 3GPP format in pre- and realtime processing (option)
  • Reporting

    • The following features are accessible via a secured web interface:

    • statistics, download, subscriptions, usage patterns etc.
    • site health checks
    • download usage statistics in csv-format
    • special reports can be compiled without programming to cope e.g. with special licences' holders.